Feature #12
open[C-01] (1) Delete the fake CSV-upload button entirely — don't spend sprint time building real customer import without a defined use case. (2) Build a narrowly-scoped customer detail page: click a customer, see their orders/payments/fulfillment/cancella...
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Description
Module: Customer CRM
Current State:
A real page exists with live per-customer order/return aggregates, name/phone search, date filtering, and CSV export. But there is NO customer detail or order-history drill-down (only totals, not which orders), NO notes/tags, NO way to contact a customer from the page, and the "Upload CSV" button is fake — it only edits local browser state and silently discards on refresh, it never reaches the backend.
Task:
(1) Delete the fake CSV-upload button entirely — don't spend sprint time building real customer import without a defined use case. (2) Build a narrowly-scoped customer detail page: click a customer, see their orders/payments/fulfillment/cancellations/returns/refunds and contact details in one place. Do NOT build segments, tags, loyalty, or marketing automation this sprint.
Why It Matters:
This is the minimum a support person needs to answer "what happened with this customer's order" without a spreadsheet — matches the industry-standard Zendesk/Freshdesk 360° pattern at the smallest useful scope.
Target Week: Week 1
Excel Owner: Aman
Excel Priority: P1 - High
Excel Status: Not Started
Sprint Plan ID: C-01
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